Download and install the YouTrip app and follow the in-app guide to register which would only take about 3 minutes. Upon successful submission, it will normally take about 1-2 business day for your YouTrip application to be processed, if you have attached all required documents. However given the current high volume of demand, we kindly ask for your understanding to expect a delay of up to 2 weeks in processing your application. Rest assured that we are now processing your application at full speed and we will notify you once we have processed your application.
Once we have processed your application, you will receive your YouTrip card by mail within 3-5 business days. During this process, you can check the status of your application via the YouTrip app. Once you have received the YouTrip card, go to YouTrip app and follow the in-app guide to activate your card. Find out more about card activation here.