We generally take 1 to 2 working days to process your application, if all required documents are submitted. However given the current high volume of demand, we kindly ask for your understanding to expect a delay of up to 2 weeks in processing your application. Rest assured that we are now processing your application at full speed and we will notify you by push notification once we have processed your application. Thank you for your patience!
Sign up & Activation
- How do I sign up for a YouTrip account?
- Can I self-collect my YouTrip card?
- Should I use MyInfo when signing up for a YouTrip account?
- Why do I need to re-submit my application?
- What can I do if I do not receive my card?
- How long does it take for my YouTrip card to be delivered to me?
- How do I activate my YouTrip card?
- Why is my account not approved yet?
- How long does it take to activate my YouTrip account?
- Why do I need to submit my ID documents?