Please conduct the following checks with your YouTrip app:
- Is your phone properly connected to the Internet?
- Have you entered your PIN correctly?
If you have forgotten your PIN, please reset the PIN and try to login again - If the app is functioning properly
If not, please restart your phone and try to login into your account again
If you have performed the above steps but still cannot log in, please delete and reinstall the YouTrip app then login again. If the problem persists, please contact our Customer Experience Team at customer@you.co.