As part of our review process, we may reach out to you to gather further information to keep your account secure.
This is in line with the regulatory requirements issued by the Monetary Authority of Singapore (MAS).
As a Major Payment Institution, we’re required to comply with MAS requirements, and help ensure that YouTrip remains a secure payment platform for everyone that can mitigate the risks of fraud, identity theft, money laundering, and other illicit activities.
To find out more, you may refer to MAS official explanation here.
If in doubt over the authenticity of an email you've received, don't share any personal or account information, and give us a call at +65 6904 9334 (between 9am to 6pm daily) instead.