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  1. Support Center – YouTrip
  2. Managing YouTrip account

Managing YouTrip account

  • Will I be able to use UnionPay to fund (Top-up) my YouTrip account?
  • How do I request for a travel refund if I need to cancel or amend my policy?
  • How do I request a travel claim?
  • How do I view my YouTrip transaction statements?
  • How do I renew my expiring YouTrip card?
  • How do I update my residential address?
  • How do I update my email address?
  • How do I update my phone number?
  • Get up to 100 chances to win S$888 with YouTrip Send!
  • How will I be notified when I receive a transfer?
  • Will my personal information be displayed to people I transfer money to?
  • How can I ensure that I am transferring money to the correct person?
  • In which currencies can I transfer money to other YouTrip users?
  • Are there any fees involved when transferring money through YouTrip Send?
  • How long does it take to complete a transfer with YouTrip Send?
  • Why am I unable to transfer money to another YouTrip user?
  • Are there minimum or maximum transfer amounts with YouTrip Send?
  • How do I transfer money to other YouTrip users?
  • How do I top up my YouTrip wallet with PayNow?
  • Where can I find my card’s Y-number?
  • What happens if my account balance goes above the maximum limit?
  • How to log in to YouTrip app?
  • How do I top up my YouTrip wallet with a credit or debit card?
  • How do I check my transaction history?
  • What is the minimum and maximum top up for my YouTrip account?
  • How do I check my YouTrip account balance?
  • Do I need to maintain any minimum amount in my account?
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