With effect from 15th of June 2023, a 2% withdrawal fee on the withdrawn amount is imposed after your first SGD $400 ATM withdrawal for that calendar month.
For example, if a withdrawal was made for SGD $450, the 2% fee will only apply to SGD $50. We are not able to waive the 2% withdrawal fee.
Please also note that additional charges may be applied by overseas banks, which will be typically displayed in ATMs before the withdrawal.
For the 10 currencies stored in your YouTrip app:
For ATM withdrawal in any of the 10 currencies that are stored in your multi-currency wallet (SGD, USD, EUR, GBP, JPY, HKD, AUD, NZD, CHF, and SEK), the 2% withdrawal fee will be converted and deducted from your SGD wallet by default, followed by SmartExchange™ where applicable.
For all other supported foreign currencies:
Similar to any purchase transaction in other foreign currencies, ATM withdrawals and their corresponding 2% withdrawal fee will be converted and deducted from your SGD wallet by default, followed by SmartExchange™ where applicable.