Overseas ATM withdrawal
Yes, only overseas ATM cash withdrawals are allowed, provided a parent has enabled this feature on their YouTrip app.
Refer to this FAQ here on enabling ATM cash withdrawals & other transaction types.
You can use your YouTrip physical card to withdraw cash from any overseas ATM that displays the Mastercard®, Maestro® and/or Cirrus® logos. Withdrawals will be processed at our wholesale exchange rate, supporting 150+ currencies.
Follow these 4 steps to withdraw cash overseas:
- Insert your YouTrip card into an overseas ATM (outside Singapore) displaying any of these logos:
- Key in your ATM & Card PIN. If you need to change your PIN, you may find the information here.
- Select “Saving account”
- Select the option to withdraw in the country’s local currency (e.g, MYR in Malaysia) to avoid DCC charges for currency conversion.
Please take note:
- Withdrawal Fee: A 2% withdrawal fee on the withdrawn amount, deducted from the SGD wallet, is imposed. Do note that we are not able to waive the 2% withdrawal fee. (i.e. no SGD $400 of free cash withdrawals per calendar month)
- Daily withdrawal limit: S$1,000
- Some overseas ATM operators may impose additional fees, which are typically displayed on the ATM before withdrawal.
- Do note that certain overseas ATMs may have a maximum allowed amount per ATM Cash Withdrawal (set by the individual bank of the ATM).
- The deduction of cash withdrawal fees could require a few minutes. In the event of maintenance, we may deduct the fees once the maintenance is resolved.