Go to the YouTrip app and select ‘Reset ATM PIN’ by tapping on “Manage” under the ‘Cards’ page displaying the physical card. Enter your new ATM PIN upon prompt to reset your ATM PIN.
- How do I know if the email I have received from YouTrip is genuine?
- What is 3D Secure and how do I use it?
- Why is my account suspended?
- Why do I have to replace my card?
- Why do I have to verify my source of funds?
- Why do I have to verify my ID or other documents/information?
- How do fraudulent transactions occur?
- Is my data safe with YouTrip?
- Is my YouTrip balance refundable?
- How do I submit a transaction dispute and chargeback request?