Your Y-number is a serial number located at the bottom-left corner of your card, used predominantly for account activation and verification purposes.
This is not your YouTrip card number and cannot be used to authorise payments or top-ups.
Managing YouTrip account
- Will I be able to use UnionPay to fund (Top-up) my YouTrip account?
- How do I request for a travel refund if I need to cancel or amend my policy?
- How do I request a travel claim?
- How do I view my YouTrip transaction statements?
- How do I renew my expiring YouTrip card?
- How do I update my residential address?
- How do I update my email address?
- How do I update my phone number?
- Get up to 100 chances to win S$888 with YouTrip Send!
- How will I be notified when I receive a transfer?