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  1. YouTrip Support Centre
  2. Managing My YouTrip Account

Managing My YouTrip Account

  • How do I update my phone number?
  • Where can I find my card’s Y-number?
  • How do I renew my expiring Physical YouTrip card?
  • How do I top up my YouTrip wallet?
  • How do I top up my YouTrip wallet with a credit or debit card?
  • How do I top up my YouTrip wallet with PayNow?
  • How do I top up my YouTrip wallet with a linked bank account?
  • How do I top up my YouTrip wallet with Apple Pay?
  • What is the minimum and maximum top up for my YouTrip account?
  • How do I link my bank account to my YouTrip wallet?
  • How do I unlink my bank account from my YouTrip wallet?
  • How long does it take to link or unlink my bank account to my YouTrip wallet?
  • Why can’t I link my bank account to my YouTrip wallet successfully?
  • How can I change the expiry date after linking a bank account?
  • How can I change my payment limit after linking a bank account?
  • Why is my top up via credit/debit card not successful?
  • Why is my PayNow top up not successful?
  • Why is my top up via bank account not successful?
  • Why is my top up via Apple Pay not successful?
  • Why is my completed top up not shown in app?
  • How do I add a different credit or debit card to my YouTrip wallet?
  • How do I view my YouTrip transaction statements?
  • Why is my transaction history missing?
  • How do I update my residential address?
  • How do I update my email address?
  • How do I update my legal name or my ID?
  • Can I change the display name on my YouTrip card?
  • Do I need to maintain any minimum amount in my account?
  • What happens if my account balance goes above the maximum limit?
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