How do I update my residential address?

1. Open the App:
   • Tap the ‘More’ icon on the bottom right corner of the YouTrip app homepage
   • Tap on 'Personal Information'
   • Tap 'Residential Address' to edit
     
     
2. Submit your New Address:
   • Enter your postal code: Note that it has to be a Singapore-registered 6-digit postal code
   • Enter your unit number: Input ‘-’ if the unit number is not applicable (residents living in landed properties)
   • Enter the address in the following format:
     Postal Code
     Building, Street, etc
     Unit Number

If you’re required to submit your address update manually, kindly prepare the following documentation.

What are the identification requirements?

• For Singapore Citizens or PR Holders:
  • Ensure your new address matches your NRIC.

• For Other Pass Holders:
  • Prepare one of the following IDs and proof of address:
    • Employment Pass
    • S Pass
    • Work Permit
    • Student Pass
    • Long-term Visit Pass
    • Dependant's Pass
    • EntrePass
    • Work Holiday Pass
    • Training Work Permit

What are the acceptable Proof Of Address (POA)?

• Utility bills (e.g., electricity, water)
• Bank or credit card statements
• Internet/mobile phone/pay TV statements
• Employer letter stating new address
• Government-issued documents (e.g., IRAS, CPF, ICA)

All POAs also have to be dated within the last 6 months and reflects your full name on it.

Need further assistance? Tap on More > Help > Contact Us in the app and our team is ready to support you!