Can I change the display name on my YouTrip card?

To change the display name on your YouTrip card, write to us at customer@you.co with the email subject: Request to change name on card 

 Once we have completed the change, you’ll need to order a replacement card via your YouTrip app. There will be a replacement fee of SGD 10.00.

Ordering a replacement card

1. Tap the ‘Cards’ icon on the YouTrip app homepage
2. Toggle to the Physical Card
3. Tap ‘Manage’ and select ‘Card Replacement’
4. Check your address. If you need to update your residential address, you can refer to this FAQ here to learn how to update your residential address.
5. You may need to enter your Debit/Credit card details for the card replacement fee of SGD 10 to be charged if you have never added a linked bank card via the Top-Up function.
6. Tap ‘Slide to Order’

Please note that some merchants may not accept your YouTrip card for payment if the new name on the card is significantly different from the name on your passport/ID. They may need to check that the name on the card matches the name on your passport/ID, and this also applies to tax refund companies.