Please contact our Customer Experience Team at email@example.com if you've not received your YouTrip card after 14 days of account approval.
Sign up & Activation
- How do I sign up for a YouTrip account?
- Can I self-collect my YouTrip card?
- Should I use MyInfo when signing up for a YouTrip account?
- Why do I need to re-submit my application?
- What can I do if I do not receive my card?
- How long does it take for my YouTrip card to be delivered to me?
- How do I activate my YouTrip card?
- Why is my account not approved yet?
- How long does it take to activate my YouTrip account?
- Why do I need to submit my ID documents?