If you have a SingPass account, we recommend signing up for a YouTrip account using SingPass MyInfo. This will save you time by automatically filling in your personal information and bypassing the need for additional verification documents. You can refer to this FAQ for more information on signing up via SingPass MyInfo.
If you encounter issues during the sign-up process, you can refer to this FAQ to learn more on how to troubleshoot common scenarios.
If you are on a Work Holiday Pass or need to sign up manually, please prepare the following:
- Physical copy of your Singapore-issued ID
- Proof of Address (POA) document in Singapore, dated within last 6 months
How to sign up manually:
1) Open the YouTrip app and click 'Get Started'
Select country Singapore for 'Where Are You Based?' page
2) Enter your mobile number and proceed with mobile verification
You will receive an SMS OTP to verify your mobile number
3) Enter your email address and proceed with email verification
You will receive an email verification link to verify your email address
4) Select 'Continue without Singpass'
5) Submit your documents
If you're a Singaporean/PR, prepare your NRIC
For foreigners legally residing in Singapore, prepare your Singapore-issued ID
You can refer to this FAQ to find out which IDs are accepted to to sign up with YouTrip.
6) Take photos of your ID documents
For Singaporeans/PRs, submit pictures of the front and back of your NRIC
For foreigners, submit pictures of the front and back of your Singapore-issued ID
7) Take a live recording of your face
Turn your head slowly to both sides
8) Enter your personal information and residential address
For faster account verification, enter your details exactly as shown on your ID
9) For foreigners, in addition to the front and back of your ID, you'll also need to submit a Proof of Address (dated within last 6 months)
Example, a picture of your utility or telco bill.
10) Enter your preferred name to appear on the card
11) Send your application to us and wait for your account to be approved
After your application has been submitted, it will generally take 1 to 2 working days to verify your particulars.
Once your account is approved, verify your email address and start your YouTrip experience with using a YouTrip Virtual card issued to you for free, while waiting for your YouTrip Physical card to arrive.