To withdraw your consent, please email dpo@you.co with a general request for the deletion of your data. In your email, you may also specify if you do not consent to the use of WhatsApp or to receiving OTPs via WhatsApp.
Our team will review and process your request in accordance with our data protection policies.
For biometric data:
Biometric authentication is required to continue using YouTrip services. If you choose not to proceed with biometric collection, you may request to close your account and withdraw your remaining funds by contacting customer@you.co
Any deletion of biometric data will be carried out in accordance with our data retention policy and applicable regulatory requirements.