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  2. Fraud & Scam

Fraud & Scam

  • What should I do if there are unrecognised transactions in my YouTrip account?
  • What do I do if I'm a victim of fraud or scam?
  • What is a Kill Switch and how do I activate it?
  • What should I do if I lose my Physical YouTrip card?
  • How do I report transactions that I don’t recognise through the app?
  • What is a chargeback and when should I request it?
  • What should I do if I have an issue with my chargeback submission?
  • How do I check on my chargeback dispute status?
  • What are the possible outcomes if I raise a chargeback dispute?
  • How do I know if the email I have received from YouTrip is genuine?
  • How do fraudulent transactions occur?
  • How do phishing scams occur?
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