Fraud & Scam
- What do I do if I'm a victim of fraud or scam?
- What is a Kill Switch and how do I activate it?
- What should I do if I lose my Physical YouTrip card?
- What should I do if there are unrecognised transactions in my YouTrip account?
- How do I report transactions that I don’t recognise through the app?
- What is a chargeback and when should I request it?
- What should I do if I have an issue with my chargeback submission?
- How do I check on my chargeback dispute status?
- What are the possible outcomes if I raise a chargeback dispute?
- How do I know if the email I have received from YouTrip is genuine?
- How do fraudulent transactions occur?